Privacy Policy

Privacy Policy

Your privacy is fundamental to everything we build at Skyevin. Learn how we collect, use, protect, and manage your information while delivering secure, well-governed cloud and technology services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring your personal information is handled securely.

Data Collection

We collect information you provide directly to us, such as when you:

• Book a consultation or request a proposal
• Create an account or user profile
• Engage us for cloud, security, governance, or compliance services
• Contact us for support or inquiries
• Subscribe to our newsletters or updates

The types of information we may collect include your name, email address, phone number, company and role details, billing information, usage analytics, and any other information you choose to provide.

Where you engage us to deliver services, we may also process information within your systems, cloud environments, or accounts as necessary to perform those services. In these cases we act on your instructions as a service provider, and such processing is governed by the service agreement between us.

Use of Data

We use the information we collect to:

• Provide, maintain, and improve our cloud, security, and managed services
• Process service agreements and manage your account
• Send you important updates about your services and account
• Respond to your comments, questions, and support requests
• Analyze usage patterns to enhance your experience
• Comply with legal obligations and protect our rights

Cookie and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant content and offers

Third-Party Services

We may use third-party services to enhance our website and services. These services have their own privacy policies and may collect information about you.

Third-party services we use include:

• Analytics services to understand website usage
• Payment processors for billing and payments
• Email services for communications
• Cloud storage and hosting providers
• Infrastructure providers for platform reliability and security.

Your Rights

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in structured format
• Restrictions: Ask us to limit how we use your information
• Objection: Object to certain uses of your personal information

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

support@skyevin.com · Skyevin, 110 4th ST NE, Staples, MN · AI Campus, DIFC, Dubai, UAE

Changes

We may update this policy. Material changes will be notified through the website or by email, and the "Last updated" date will change.